The Kirby House

This is a kind of tricky one to rate. One meal had to be sent back for a couple reasons but once that was addressed the food was good. Pretty solid with a 4 star rating on taste, freshness, and selection. Service was not great. We had 2 servers. The young lady was very nice and accommodating and the young man was rather short and not at all attentive or personable. After we ordered appetizers he came over to grab the menus without asking if there was anything else we wanted. It was weird and felt like he was trying to hurry us out. I’ve never experienced that in any other restaurant we’ve visited. We ordered our meals after the appetizers arrived (he did let us keep the menus after all- lol). The Long Island ice tea tasted like a premixed drink- it could’ve been better but it was fine. The Thai lettuce chicken appetizer and the mussel appetizer were both fantastic. The poke bowl was very good- mostly fresh tasting, the watermelon seemed not so fresh, the Kobe sirloin had good taste but the first one brought out was cold and the Brussel sprouts were good and not cooked very well. The second time they cooked it all better it was served warm and tasted good (grilled Brussels still a little too hard to chew). Flavor wise and menu choice is good. Feels like there’s something for everyone. If our service had been friendlier it would’ve really helped. The restaurant itself is clean and lots of seating choices when the weather is good. Considering everyone has an off day I would recommend the restaurant.

Food and drink is really good, something happened with one of our meals and when the food was brought out, we were missing something. The manager came out and apologized, and offered an appetizer for free. Once it was ready we got and they took it off our bill. None of us had any complaints of the food, and the drinks were great!

The Kerby House is a very cool place with a second floor bar overlooking the Grand River. Great game area on the second floor as well. This place is pretty darned big! If you are coming here for drinks and to hang out and play games, it's a great place for that. If you are coming for food, it's ok. My pizza was ok, but I would not get it again. All the kids said their food was "mid". But service was good, beer was cold and the ambience was spectacular.

Came here with some friends for New Year's Eve. Food and drinks were amazing. Our waitress was doing a great job with the insane crowd. Music (provided by Pleasure Towne) was great. Would be 5-star experience if not for the fact that the owners want to make a stupid political statement with a 3% surcharge for "wage and benefit recovery". News flash, paying for wages and benefits is something every single employer must do. You build it into your prices like everyone else.

Last night we visited for happy hour, the craft event upstairs, and then stayed for dinner afterward. The wait staff and all the employees were wonderful — friendly, attentive, and welcoming. The drinks were great, and the happy hour appetizers were delicious! We ordered the pretzel with beer cheese, and it was so good. For dinner, I had the cashew chicken. While I didn’t end up eating the chicken itself because it was overcooked, dry, and too chewy, everything else about the dish was amazing. I loved the flavor and the mix of vegetables — I’m actually looking forward to my leftovers for lunch today! (LOL) My husband ordered the capellini chicken (I believe that’s what it was called — our waiter mentioned it was new on the menu that day). The plating was beautiful, but the dish itself wasn’t our favorite. We weren’t quite sure how to eat it — maybe with a spoon? There was a lot of broth and very few noodles. It smelled wonderful, but the flavor just seemed to be missing something. Overall, I’m still giving 4 stars because the atmosphere, staff, and location are all fantastic. We’ll definitely be back!

Went for dinner after getting married. Food was amazing. Staff was even better! Attentive without hovering! Even took pictures of our group for us! Soups are amazing!!! They even turned down the music when we asked! Drinks were very good. We were an hour early for out reservation and were seated with no isues.issues. The entire experience at the Kirby made our special day that much better!!

Atmosphere outside was great tonight. Meal was so good. Hubby had the Kirby burger and said it is one of the best burgers he's had in a long time. He ate it so fast I could only get a photo of his onion rings. Brendan did a great job with service! We frequent Grand Haven often and always stop at The Kirby House.